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We’ve included answers below to things people often ask us. Can’t find what you’re looking for? Please visit our contact page.
We offer a versatile portfolio of Fresh-Dried™ mashed potatoes, hash browns, casseroles, and appetizer mixes designed to meet diverse menu guidelines while delivering operational ease for today’s foodservice kitchens.
All of our potatoes are sourced from local Idaho farmers. Idaho potatoes are renowned for their flavor and texture due to the rich volcanic soil and the warm days and cool nights of the Teton Valley.
Our Fresh-Dried™ potatoes are shelf-stable, labor saving, and convenient and consistent to deliver the taste, texture, and quality operators depend on in professional kitchens.
Yes. Our products are designed as a versatile foundation, making them easy to use as is or allowing you to customize with your own seasonings, sauces, cheeses, proteins, and global flavor profiles. Whether you’re building bold LTOs or signature comfort classics, Idahoan delivers a consistent base that allows you to make the flavor uniquely yours while keeping back-of-house execution simple and efficient.
Yes, all of our foodservice products are gluten-free.
The majority of our items have a 12-month shelf life. There are a few exceptions like our Vitamin C containing products (#00382, #25313) which have a 9-month shelf life, and our Unseasoned Slices (0882) which has a 18 month shelf life.
In the dry state, our products will keep for approximately 30 days after opening when held according to specifications and with proper handling.
If handled properly (properly prepared, cooled, and stored with no cross contamination), our products will keep in the refrigerator for approximately 72 hours.
To find ingredients and nutritional information, please visit the Products section of our website and click on the product you would like to learn more about.
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To see a list of all of our distributors and online vendors, please click here. Or, contact your local sales rep for details on how to buy in your area.
Yes. We proudly support operators with culinary expertise, menu ideation, and back-of-house training resources to ensure consistent execution. From preparation guides and bilingual prep instructions to hands-on support from our culinary team, we’re committed to helping you maximize performance, efficiency, and menu appeal in your operation.
If you have an issue with packaging or product being damaged, please contact your distributor where you purchased this product directly.
If you have an issue with the quality of the product that you purchased, please contact our customer service line at 1-888-635-8115.